▸ the name and qualifications of the professionals providing the health services; ▸ how to contact the doctor; ▸ the charges for medical services provided by telemedicine and the possible methods of payment by patients; ▸ details of the technical support service and how to connect; ▸ the limits of telemedicine services and the possibility for the doctor and patient to transform the service into a face-to-face service at any time; ▸ the conditions of personal data processing. The active role of doctors In such cases, doctors must register in the consultation register and/or in the patient file the following mentions: ▸ report on the performance of remote medical consultations/services, indicating the means of communication used; ▸ the date and the time interval during which the services were carried out; ▸ the medical prescription and the documents issued as a result of the telemedicine service; ▸ the identity of the medical staff participating in the telemedicine service; ▸ technical incidents occurring during the telemedicine service, if any. On top of that, following the telemedicine consultations, the doctors can issue documents such as electronic prescriptions, simple prescriptions, referrals for specialized medical examinations, referral/hospitalization notes, treatment schedules, vaccination schedules, medical certificates for pregnancy and child care, medical certificates for examinations and various competitions, medical certificates for schools and kindergartens, medical certificates for sports, a recommendation for home care, medical letters, etc. Telemedicine & GDPR duo As a general rule, when providing medical services using telemedicine, the processing of patients' personal health-related data must comply with the GDPR's provisions. Moreover, according to the Norms, patients must express their consent to access the platform or provide medical services through telemedicine (emergency medicine represents the exemption). The medical units make the proof of consent by any evidence demonstrating the obtaining of express consent. As the GDPR has the last word, patients can refuse the telemedicine service.
[1] Published in the Official Gazette Part I, no. 909 from 15.09.2022. [2] Art. 301 para. (2) of Law no. 95/2006 on health reform.